Everything You Need to Delight Customers
Powerful tools designed for Arabic-speaking markets
Omnichannel Inbox
WhatsApp, Instagram, Web Chat — all conversations in one place
- WhatsApp Business API
- Instagram DMs
- Website Chat Widget
- Email (Coming Soon)
Arabic AI Assistant
Native Arabic understanding, not translation. Responds naturally in dialect and MSA
- Gulf Dialect Understanding
- Smart Auto-Replies
- Conversation Classification
- Agent Suggestions
Smart Automation
Workflows, auto-replies, and routing that work around the clock
- Customizable Workflows
- Auto-Responses
- Smart Routing
- Real-time Notifications
Real-time Analytics
Track response times, satisfaction scores, and team performance
- Real-time Dashboard
- Team Performance Reports
- Customer Satisfaction Analysis
- Exportable Reports
Commerce Ready
Order tracking, product catalogs, and payment links built-in
- Order Tracking
- Product Catalog
- Payment Links
- Store Integrations
Enterprise Security
GCC-compliant data residency, encryption, and audit logs
- End-to-End Encryption
- GDPR Compliant
- GCC Data Residency
- Audit Logs
More Features
Multi-Language Support
Seamlessly communicate in Arabic and English
Team Management
Custom roles and permissions for each team member
Business Hours
Automated responses outside business hours
Message Templates
Pre-approved WhatsApp message templates