Privacy Policy

1. Introduction

Wasel AI is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email, phone number, company name
• Billing Data: Payment information, invoices, transaction history
• Usage Data: Conversation logs, AI interactions, analytics
• Technical Data: IP address, browser type, device information

3. How We Use Your Information

We use your information to:

• Provide and improve our services
• Process payments and invoices
• Communicate with you about your account
• Provide customer support
• Analyze and improve service performance
• Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers (payment processing, hosting)
• Legal authorities when required
• Business partners with your consent

5. Data Security

We use advanced security measures to protect your data:

• SSL/TLS encryption for all data transfers
• Encryption at rest
• Strict access controls
• Regular security audits

6. Data Location

Data is stored in secure data centers in the Gulf region. We comply with GCC data residency requirements.

7. Data Retention

We retain your data as long as your account is active or as needed to provide services. You can request data deletion at any time.

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Export your data
• Object to processing

9. Cookies

We use cookies to improve your experience. You can manage cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes.

Contact Us

If you have any questions about this Privacy Policy:
Email: privacy@wasel.ai
Data Protection Officer: dpo@wasel.ai